Terms of Service

Last updated: November 7, 2025

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Holm Design (“we,” “us” or “our”), concerning your access to and use of the Holm Design website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto.

By accessing the website and/or using our services, you agree that you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the site and you must discontinue use immediately.

2. Our Services

Holm Design provides premium interior design services including but not limited to:

  • Residential interior design and renovation
  • Commercial space design and planning
  • Luxury furniture selection and procurement
  • Project management and construction supervision
  • 3D visualization and design consultation
  • Custom furniture design and manufacturing

All services are provided subject to availability and acceptance by Holm Design. We reserve the right to refuse service to anyone for any reason at any time.

3. Project Engagement Process

3.1 Initial Consultation

All projects begin with an initial consultation where we discuss your vision, requirements, budget, and timeline. This consultation may be complimentary or charged depending on the scope and nature of the project.

3.2 Proposal and Contract

Following the consultation, we will provide a detailed proposal outlining the scope of work, timeline, deliverables, and fees. Upon your acceptance, a formal contract will be executed before work commences.

3.3 Design Development

Our design process typically includes concept development, design refinement, material selection, and technical documentation. The number of revision rounds will be specified in your contract.

4. Fees and Payment Terms

4.1 Design Fees

Design fees are determined based on project scope, complexity, and square footage. Fees may be structured as:

  • Fixed fee for the entire project
  • Hourly rate for design services
  • Percentage of construction or furniture costs
  • Combination of the above methods

4.2 Payment Schedule

Unless otherwise specified in your contract, payments are typically structured as follows:

  • 30-50% deposit upon contract signing
  • Progress payments tied to project milestones
  • Final payment upon project completion

4.3 Late Payments

Late payments may incur interest charges of 1.5% per month or the maximum rate permitted by law. We reserve the right to suspend work on projects with overdue payments until the account is brought current.

5. Client Responsibilities

To ensure successful project completion, clients are responsible for:

  • Providing accurate information about project requirements, budget, and timeline
  • Timely review and approval of design proposals and material selections
  • Making timely payments according to the agreed schedule
  • Providing access to the project site as needed
  • Obtaining necessary permits and approvals from relevant authorities
  • Communicating changes or concerns promptly
  • Respecting our intellectual property rights in all designs and drawings

6. Intellectual Property Rights

6.1 Design Ownership

All designs, drawings, specifications, and other creative work produced by Holm Design remain our intellectual property until final payment is received. Upon full payment, you receive a license to use the designs for the specific project contracted.

6.2 Usage Rights

You may not reproduce, modify, or distribute our designs for any purpose other than the contracted project without our express written permission. We retain the right to use images of completed projects for our portfolio and marketing purposes.

6.3 Third-Party Rights

If your project incorporates third-party products, materials, or licensed content, you are responsible for ensuring compliance with all applicable licenses and usage rights.

7. Changes and Revisions

The number of design revisions included in your project will be specified in your contract. Additional revisions beyond the agreed scope may be subject to additional fees at our standard hourly rate.

Significant changes to project scope, design direction, or requirements after initial approval may require contract amendments and additional fees. We will provide written notice of any such changes before proceeding.

8. Project Timeline

Project timelines are estimates based on the information available at the time of proposal. Actual timelines may vary due to factors including but not limited to:

  • Client approval delays
  • Changes to project scope
  • Material availability and lead times
  • Contractor scheduling
  • Unforeseen site conditions
  • Force majeure events

9. Warranties and Disclaimers

9.1 Professional Services

We warrant that our design services will be performed with professional skill and care consistent with industry standards. However, we do not guarantee specific results or outcomes.

9.2 Third-Party Products

We do not warranty third-party products, materials, or workmanship provided by contractors, manufacturers, or suppliers. Such items are covered by their respective manufacturer or supplier warranties.

9.3 Limitation of Liability

Our liability for any claim related to our services is limited to the total fees paid by you for the specific project in question. We are not liable for indirect, consequential, or incidental damages.

10. Termination

10.1 By Client

You may terminate our services at any time with written notice. You will be responsible for payment of all fees for work completed up to the termination date, plus reasonable wind-down costs.

10.2 By Holm Design

We may terminate our services if you fail to make timely payments, fail to provide necessary approvals or information, or breach any material term of our agreement. We will provide written notice before termination where practical.

11. Dispute Resolution

In the event of any dispute arising from our services, both parties agree to first attempt resolution through good faith negotiations. If negotiations fail, disputes will be resolved through mediation or arbitration in accordance with Vietnamese law.

These Terms of Service shall be governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law provisions.

12. Photography and Marketing

Upon project completion, we reserve the right to photograph the finished work for our portfolio, website, social media, and marketing materials. If you prefer to keep your project private, please notify us in writing.

Any photography or videography of our projects requires our prior written approval if intended for commercial or publication purposes.

13. Contact Information

For questions regarding these Terms of Service or our services, please contact:

Holm Design

Phone: +84 966 609 911

Email: contact@holmdesign.co

Address: Vietnam

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

By engaging Holm Design for interior design services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.